Medical
Assistants
Perform administrative and certain clinical duties
under the direction of physician. Administrative duties
may include scheduling appointments, maintaining medical
records, billing, and coding for insurance purposes.
Clinical duties may include taking and recording vital
signs and medical histories, preparing patients for
examination, drawing blood, and administering
medications as directed by physician.
Sample of reported job titles: Medical
Assistant, Certified Medical Assistant (CMA), Medical
Office Assistant, Optometric Assistant, Clinical
Assistant, Registered Medical Assistant, Certified
Ophthalmic Technician, Chiropractor Assistant,
Ophthalmic Assistant
Tasks
- Interview patients to obtain medical
information and measure their vital signs, weight, and
height.
- Show patients to examination rooms and
prepare them for the physician.
- Record patients' medical history, vital
statistics and information such as test results in
medical records.
- Prepare and administer medications as
directed by a physician.
- Collect blood, tissue or other
laboratory specimens, log the specimens, and prepare
them for testing.
- Explain treatment procedures,
medications, diets and physicians' instructions to
patients.
- Help physicians examine and treat
patients, handing them instruments and materials or
performing such tasks as giving injections or removing
sutures.
- Authorize drug refills and provide
prescription information to pharmacies.
- Prepare treatment rooms for patient
examinations, keeping the rooms neat and clean.
- Clean and sterilize instruments and
dispose of contaminated supplies.
Tools & Technology
Tools used in this occupation:
| Hypodermic
needles — Intradermal needles; Intramuscular
needles; Subcutaneous needles |
| Mercury
blood pressure units — Baumanometers; Manual
blood pressuring measurement equipment |
| Nebulizers
or accessories — Nebulizers; Pulmonary
nebulizers |
|
Ophthalmoscopes or otoscopes or scope sets —
Opthalmoscopes; Otoscopes |
| Spirometers
or its accessories or its supplies —
Spirometers; Vitalors |
Technology used in this occupation:
| Accounting
software — Billing software; Bookkeeping
software |
| Electronic
mail software — Microsoft Exchange |
| Medical
software — Patient management software;
Visual electro diagnostic software |
| Office suite
software — Business software applications;
Microsoft Office |
| Operating
system software — Microsoft Windows Vista
Business; Microsoft Windows XP Professional |
Knowledge
| English
Language — Knowledge of the structure and
content of the English language including the
meaning and spelling of words, rules of
composition, and grammar. |
| Customer and
Personal Service — Knowledge of principles
and processes for providing customer and
personal services. This includes customer needs
assessment, meeting quality standards for
services, and evaluation of customer
satisfaction. |
| Medicine and
Dentistry — Knowledge of the information and
techniques needed to diagnose and treat human
injuries, diseases, and deformities. This
includes symptoms, treatment alternatives, drug
properties and interactions, and preventive
health-care measures. |
| Clerical
— Knowledge of administrative and clerical
procedures and systems such as word processing,
managing files and records, stenography and
transcription, designing forms, and other office
procedures and terminology. |
Skills
| Active
Listening — Giving full attention to what
other people are saying, taking time to
understand the points being made, asking
questions as appropriate, and not interrupting
at inappropriate times. |
| Social
Perceptiveness — Being aware of others'
reactions and understanding why they react as
they do. |
| Speaking
— Talking to others to convey information
effectively. |
| Instructing
— Teaching others how to do something. |
| Reading
Comprehension — Understanding written
sentences and paragraphs in work related
documents. |
| Active
Learning — Understanding the implications of
new information for both current and future
problem-solving and decision-making. |
| Service
Orientation — Actively looking for ways to
help people. |
| Time
Management — Managing one's own time and the
time of others. |
| Learning
Strategies — Selecting and using
training/instructional methods and procedures
appropriate for the situation when learning or
teaching new things. |
| Writing
— Communicating effectively in writing as
appropriate for the needs of the audience. |
Abilities
| Oral
Comprehension — The ability to listen to and
understand information and ideas presented
through spoken words and sentences. |
| Oral
Expression — The ability to communicate
information and ideas in speaking so others will
understand. |
| Speech
Clarity — The ability to speak clearly so
others can understand you. |
| Near Vision
— The ability to see details at close range
(within a few feet of the observer). |
| Information
Ordering — The ability to arrange things or
actions in a certain order or pattern according
to a specific rule or set of rules (e.g.,
patterns of numbers, letters, words, pictures,
mathematical operations). |
| Problem
Sensitivity — The ability to tell when
something is wrong or is likely to go wrong. It
does not involve solving the problem, only
recognizing there is a problem. |
| Speech
Recognition — The ability to identify and
understand the speech of another person. |
| Written
Comprehension — The ability to read and
understand information and ideas presented in
writing. |
| Written
Expression — The ability to communicate
information and ideas in writing so others will
understand. |
| Deductive
Reasoning — The ability to apply general
rules to specific problems to produce answers
that make sense. |
Work Activities
| Assisting
and Caring for Others — Providing personal
assistance, medical attention, emotional
support, or other personal care to others such
as coworkers, customers, or patients. |
| Getting
Information — Observing, receiving, and
otherwise obtaining information from all
relevant sources. |
|
Communicating with Supervisors, Peers, or
Subordinates — Providing information to
supervisors, co-workers, and subordinates by
telephone, in written form, e-mail, or in
person. |
| Updating and
Using Relevant Knowledge — Keeping
up-to-date technically and applying new
knowledge to your job. |
| Identifying
Objects, Actions, and Events — Identifying
information by categorizing, estimating,
recognizing differences or similarities, and
detecting changes in circumstances or events. |
| Evaluating
Information to Determine Compliance with
Standards — Using relevant information and
individual judgment to determine whether events
or processes comply with laws, regulations, or
standards. |
| Establishing
and Maintaining Interpersonal Relationships
— Developing constructive and cooperative
working relationships with others, and
maintaining them over time. |
| Making
Decisions and Solving Problems — Analyzing
information and evaluating results to choose the
best solution and solve problems. |
|
Documenting/Recording Information —
Entering, transcribing, recording, storing, or
maintaining information in written or
electronic/magnetic form. |
| Interpreting
the Meaning of Information for Others —
Translating or explaining what information means
and how it can be used. |
Work Context
| Indoors,
Environmentally Controlled — How often does
this job require working indoors in
environmentally controlled conditions? |
| Physical
Proximity — To what extent does this job
require the worker to perform job tasks in close
physical proximity to other people? |
| Contact With
Others — How much does this job require the
worker to be in contact with others
(face-to-face, by telephone, or otherwise) in
order to perform it? |
| Telephone
— How often do you have telephone conversations
in this job? |
| Work With
Work Group or Team — How important is it to
work with others in a group or team in this job? |
| Exposed to
Disease or Infections — How often does this
job require exposure to disease/infections? |
| Importance
of Being Exact or Accurate — How important
is being very exact or highly accurate in
performing this job? |
| Deal With
External Customers — How important is it to
work with external customers or the public in
this job? |
| Face-to-Face
Discussions — How often do you have to have
face-to-face discussions with individuals or
teams in this job? |
| Wear Common
Protective or Safety Equipment such as Safety
Shoes, Glasses, Gloves, Hearing Protection, Hard
Hats, or Life Jackets — How much does this
job require wearing common protective or safety
equipment such as safety shoes, glasses, gloves,
hard hats or life jackets? |
Job Zone
| Title |
Job Zone Three:
Medium Preparation Needed |
| Overall
Experience |
Previous
work-related skill, knowledge, or experience is
required for these occupations. For example, an
electrician must have completed three or four
years of apprenticeship or several years of
vocational training, and often must have passed
a licensing exam, in order to perform the job. |
| Job Training |
Employees in
these occupations usually need one or two years
of training involving both on-the-job experience
and informal training with experienced workers. |
| Job Zone
Examples |
These
occupations usually involve using communication
and organizational skills to coordinate,
supervise, manage, or train others to accomplish
goals. Examples include funeral directors,
electricians, forest and conservation
technicians, legal secretaries, interviewers,
and insurance sales agents. |
| SVP Range |
(6.0 to < 7.0) |
| Education |
Most occupations
in this zone require training in vocational
schools, related on-the-job experience, or an
associate's degree. Some may require a
bachelor's degree. |
Interests
| Social —
Social occupations frequently involve working
with, communicating with, and teaching people.
These occupations often involve helping or
providing service to others. |
| Conventional
— Conventional occupations frequently involve
following set procedures and routines. These
occupations can include working with data and
details more than with ideas. Usually there is a
clear line of authority to follow. |
| Realistic
— Realistic occupations frequently involve work
activities that include practical, hands-on
problems and solutions. They often deal with
plants, animals, and real-world materials like
wood, tools, and machinery. Many of the
occupations require working outside, and do not
involve a lot of paperwork or working closely
with others. |
Work Styles
| Concern for
Others — Job requires being sensitive to
others' needs and feelings and being
understanding and helpful on the job. |
| Integrity
— Job requires being honest and ethical. |
| Cooperation
— Job requires being pleasant with others on the
job and displaying a good-natured, cooperative
attitude. |
| Self Control
— Job requires maintaining composure, keeping
emotions in check, controlling anger, and
avoiding aggressive behavior, even in very
difficult situations. |
| Attention to
Detail — Job requires being careful about
detail and thorough in completing work tasks. |
|
Dependability — Job requires being reliable,
responsible, and dependable, and fulfilling
obligations. |
| Social
Orientation — Job requires preferring to
work with others rather than alone, and being
personally connected with others on the job. |
| Initiative
— Job requires a willingness to take on
responsibilities and challenges. |
|
Adaptability/Flexibility — Job requires
being open to change (positive or negative) and
to considerable variety in the workplace. |
| Leadership
— Job requires a willingness to lead, take
charge, and offer opinions and direction. |
Work Values
|
Relationships — Occupations that satisfy
this work value allow employees to provide
service to others and work with co-workers in a
friendly non-competitive environment.
Corresponding needs are Co-workers, Moral Values
and Social Service. |
| Support
— Occupations that satisfy this work value offer
supportive management that stands behind
employees. Corresponding needs are Company
Policies, Supervision: Human Relations and
Supervision: Technical. |